DHL Global Forwarding manages the flow of goods and information across customers’ global supply chains through air, ocean, and ground transportation, customs brokerage, and dedicated warehousing/distribution solutions. As part of Deutsche Post DHL—the world’s leading logistics company operating in 220+ countries we offer global reach, industry expertise, and exceptional career opportunities. We are currently seeking an Integrated Warehousing Services (IWS) Program and Operational Excellence Director to join our team in Atlanta, GA. This role is responsible for leading the strategic expansion, governance, and performance of Integrated Warehousing Services across DHL Global Forwarding USA. The Director will ensure end-to-end alignment of operational standards, drive continuous improvement, and strengthen product scalability across Stations and 3PL partners. If you have 10+ years of leadership experience in warehousing or supply chain and a proven track record in operational excellence, we want to hear from you.
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Company Overview
DHL Global Forwarding is a global leader in air and ocean freight, with 30,000+ employees ensuring seamless transport and supply chain solutions. As part of DHL Group, the world’s leading logistics provider operating in 220+ countries, they offer unparalleled global reach and industry expertise. DHL Global Forwarding invests in employees’ growth, providing training, guidance, and career advancement opportunities. They believe in building careers, not just jobs, and empowering their team to develop skills and achieve long-term success. DHL Global Forwarding is committed to equal employment opportunities, evaluating all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.
Key Responsibilities
- Develop and execute nationwide strategic initiatives to scale the IWS product and enhance operational consistency across all warehousing touchpoints.
- Implement governance frameworks, performance standards, and compliance protocols to ensure operational integrity.
- Drive operational excellence projects, including KPI optimization, workflow improvements, and best-practice sharing.
- Partner with Stations and 3PLs to evaluate operational capability, identify gaps, and implement corrective actions.
- Collaborate with Product, Finance, HR, and Operations leadership to support capacity expansion, capability growth, and long-term strategic planning.
- Lead structured audits, performance reviews, and quality management initiatives.
- Champion operational excellence initiatives and develop structured governance models.
- Ensure compliance with global and regional product requirements.
- Accelerate the growth of the Station-led warehousing portfolio, which currently represents 9% of the IWS footprint and is expected to scale significantly.
- Influence cross-functional teams to execute at scale.
Qualifications
- 10+ years of leadership experience in warehousing, supply chain, or multi-site operations required.
- Proven success in program management, operational excellence, and process optimization.
- Strong knowledge of warehouse systems, compliance frameworks, and productivity methodologies.
- Demonstrated ability to lead transformation, influence cross-functional teams, and execute at scale.
- Applicants must be legally authorized to work in the United States; visa sponsorship is not available for this role.
- Strategic thinker with ability to develop and execute nationwide initiatives.
- Excellent communication and collaboration skills.
Benefits and Perks
- Pay Range: $105,682.50 – $140,910.00.
- Bonus Target: 15.00%.
- Competitive base salary plus role-dependent performance-based incentives.
- 401(k) Match: $1-for-$1 match up to 4% quarterly + 2% annual base contribution.
- Stock Purchase Plan: Ability to purchase Deutsche Post AG shares at a discounted rate.
- Medical: Comprehensive plans covering preventive care, inpatient/outpatient services, and prescriptions.
- Vision: Optional coverage for exams, frames, and contacts.
- Dental: Optional coverage for preventive, basic, and major services.
- Paid Time Off: 7 major holidays, 8 floating holidays, and accrued vacation/sick days.
- Opportunity to work with the world’s leading logistics provider operating in 220+ countries.
- Career advancement opportunities and investment in employee growth.
How to Apply
If you are ready to lead strategic initiatives and drive operational excellence for the world’s leading logistics provider, we encourage you to apply for the IWS Program and Operational Excellence Director position at DHL Global Forwarding in Atlanta, GA. Please submit your application through the official DHL careers portal. Applicants must be legally authorized to work in the United States. Join a global team that values innovation, excellence, and employee growth. Apply today.