Bell and Valet Attendant Needed In Taiwan

There’s something special about Dollywood. Visitors feel it the moment they arrive a warmth, a genuine friendliness, a sense that they’re more than just guests. If you’re the kind of person who naturally makes people feel welcome, we want you on our team. Dollywood Resorts is seeking a Bell and Valet Attendant to create those first and last impressions that turn a stay into a memory. You’ll greet guests, handle luggage, park cars, provide transportation, and embody the heart of our mission: creating memories worth repeating.

About the Company

Dollywood Parks and Resorts isn’t just a place to stay it’s an experience. Located in the Great Smoky Mountains of East Tennessee, our resorts include over 600 rooms and 15 Food and Beverage outlets, with plans to grow to more than 1200 rooms across five properties. But what really sets us apart is our culture. We’re guided by the “Lead with Love” philosophy being patient, kind, humble, respectful, selfless, forgiving, honest, and committed. Every host (that’s what we call our employees) plays a part in creating an atmosphere where guests feel genuinely cared for. If you want to work somewhere that feels like family, you’ve found it.

What You’ll Be Doing

Greet Every Guest with Warmth: You’ll be one of the first people guests see when they arrive. A genuine smile, a friendly hello, and using their name when possible sets the tone for their entire stay.
Open Doors and Assist with Luggage: From opening car doors to helping with bags, you’ll make arrivals and departures smooth and stress-free.
Park and Retrieve Vehicles Safely: You’ll handle guest cars with care, following strict key security standards and ensuring vehicles are ready when needed.
Provide Transportation: When guests need a ride to local areas, you’ll be behind the wheel, representing Dollywood with every trip.
Familiarize Guests with Their Surroundings: Walk guests to their rooms, show them around, and explain what the resort and conference center have to offer.
Deliver Messages, Packages, and Amenities: Prompt and accurate delivery shows guests we’re paying attention to the details.
Maintain a Clean, Orderly Lobby and Entrance: The front of the house should always look its best. You’ll help keep it that way.
Stay Ready to Assist: Whether it’s a question, a request, or a concern, you’ll be in the lobby ready to help guests and co-workers at any time.
Coordinate with the Front Desk: Stay informed about arrivals, departures, and any special guest needs.
Know the Park: Guests will ask about Dollywood. You’ll have the answers—or know where to find them.
Keep Safety Front and Mind: Watch for hazards, report suspicious behaviour immediately, and maintain safety conditions at all times.

What We’re Looking For

Customer Service Experience Required: You’ve worked with people before and understand what it takes to make them feel valued.
Valid Driver’s License with Clean Record: You’ll be driving guest vehicles and company vehicles, so this is essential.
Basic Computer Knowledge Preferred: Helpful but not required—we can train you.
Friendly, Genuine, and Caring: You don’t have to fake it. A naturally warm personality is what guests remember.
Self-Motivated and Disciplined: You see what needs to be done and do it without being asked.
Team-Oriented: You help co-workers, cooperate, and contribute to a positive team environment.
Flexible Schedule: Evenings, weekends, holidays, and overtime as needed—this role requires availability when guests need us most.
Professional Appearance: You take pride in how you look and present yourself.
Strong Communication Skills: You can talk to guests and co-workers clearly and effectively.
Able to Work in Varying Weather: Some tasks are outdoors, in heat or cold. You need to be comfortable with that.
Physically Capable: Able to lift up to 50 pounds, stand and walk for extended periods, and handle the physical demands of the role.
Able to Pass Background Check and Drug Screen: Required for all hosts.

Pay and Benefits

Hourly Pay: $12.00 per hour
Job Type: Full-time
Shift and Schedule: Evenings, weekends, holidays, and overtime as needed
Work Location: In person at Dollywood Resorts, Great Smoky Mountains, East Tennessee

Why Join Dollywood Resorts

Be Part of Something Special: This isn’t just a job. It’s a chance to work somewhere guests travel from all over to experience.
Live Out “Lead with Love”: Our culture is real. You’ll be surrounded by people who are patient, kind, and committed to each other.
Create Memories Worth Repeating: Every interaction you have with a guest contributes to their overall experience. That matters.
Grow with Us: With plans to expand to over 1200 rooms, there will be opportunities for development and advancement.
Work in the Smokies: Few places are as beautiful as East Tennessee. Your office view is the Great Smoky Mountains.
Supportive Team Environment: We help each other, look out for each other, and celebrate our successes together.

How to Apply

If you’re ready to bring your genuine warmth and hospitality to a place where guests feel the difference the moment they arrive, we’d like to hear from you. Please apply through the job listing with your resume and a brief note telling us why you’d be a great fit for Dollywood Resorts.

Click apply now and take the first step toward a role where every day is a chance to create memories worth repeating.

The Dollywood Company is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.