An automotive group operating multiple locations in Missouri is seeking a dynamic and customer oriented individual to join their Ford auto parts department as a Counter Assistant. This is an opportunity to be part of a family like environment where team members are valued as the most important asset, and where growth, connection, and extraordinary bonds are at the heart of everything they do. If you have a passion for customer service, an interest in the automotive industry, and enjoy working in a fast paced, collaborative setting, this role offers the chance to build a rewarding career with a company that provides top pay, great benefits, and plenty of room to grow. You will assist customers with their parts needs, manage inventory, process sales transactions, and support the overall operations of a busy parts department.
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Company Overview
Pettus Automotive is an established automotive group with multiple locations in Missouri, carrying a full lineup of pre owned inventory and representing franchised brands including Ford, Chrysler, Dodge, Jeep, and RAM. They are professional, customer centric, and collaborative, treating their team as their most valuable asset. Known for their family like culture, they prioritize connection, support, and extraordinary bonds that allow them to fulfill their mission in automotive service and sales. They offer a work environment where employees can grow roots, enjoy company perks, and benefit from on the job training and advancement opportunities.
Key Responsibilities
- Greet and assist customers in a professional and timely manner, ensuring a welcoming and helpful experience.
- Identify customer needs and provide accurate information about parts and accessories, recommending the right products for their vehicles.
- Process sales transactions efficiently and accurately, handling payments and ensuring proper documentation.
- Handle customer inquiries and resolve issues promptly, maintaining a positive and solution focused approach.
- Assist with maintaining accurate inventory levels, stocking shelves, and organizing parts effectively.
- Receive and process incoming parts shipments, verifying part numbers and pricing information.
- Locate and retrieve parts for customers and technicians, ensuring timely availability.
- Process customer orders including special orders and backorders, coordinating with suppliers and vendors to expedite deliveries.
- Maintain a clean and organized work environment, contributing to a safe and efficient workspace.
- Assist with various administrative tasks as needed and participate in ongoing training and development opportunities.
Qualifications
A high school diploma or equivalent is required. Previous experience in the automotive industry or a parts department is preferred. Strong customer service skills and a positive attitude are essential. The ability to work effectively in a fast paced environment, attention to detail, and strong organizational skills are important. Basic computer skills and proficiency with relevant software are required. A passion for the automotive industry and a willingness to learn are highly valued.
Benefits and Perks
This full time position offers competitive pay with a hourly range of USD 16 to USD 22 depending on experience and certification, with very high income potential. Employees enjoy a comfortable work environment in temperature controlled shops. Exclusive employee discounts are available on vehicles, parts, and services. Comprehensive health benefits include health, dental, and vision insurance. A 401k matching program helps you invest in your future. Free college degrees are offered through the company’s education program. Exciting travel discounts on travel and amusement parks are available. Employees can enjoy a free weekend getaway at the company lake house. Team building events make work fun and rewarding. Paid training and development, manufacturer courses, and personal development opportunities are provided. Career growth is encouraged with numerous advancement opportunities. Tool insurance protects your essential tools, and paid time off balances work and life.
How to Apply
Qualified candidates who are ready to join a family like team with a company that truly values its people are encouraged to apply. Please submit your application through the designated platform. The hiring team is looking for a customer focused individual who takes pride in their work and wants to grow with a company that offers top pay, great benefits, and a supportive environment. If you have a passion for the automotive industry and a desire to build a long term career, we would love to hear from you. Apply today to become part of a team where you are not just an employee, but a valued member of the family. Your journey to a rewarding career starts here.