We are looking for a Laundry Supervisor to join our hotel, motel, or resort team. You will oversee 5 to 10 laundry workers, coordinate activities with other departments, monitor quality and production levels, and be the point of contact for emergency situations. You hold a trades certificate or diploma in a related field, or equivalent experience, and you have at least one year of hands-on laundry or housekeeping supervision experience. If you are organized, flexible, and comfortable working in a fast-paced environment, this role offers health benefits, long-term care insurance, and the opportunity to lead a dedicated team in a hospitality setting.
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Company Overview
We are a hospitality establishment committed to providing exceptional guest experiences through meticulous attention to every detail including the linens that touch our guests’ skin, the uniforms that present our staff professionally, and the textiles that define our property’s standard of cleanliness.
Our laundry department is not a back-of-house afterthought. It is an essential operation that directly impacts guest satisfaction, housekeeping efficiency, and food and beverage presentation. We are looking for a supervisor who understands production workflows, can train and motivate staff, and knows how to maintain quality under pressure. If you are looking for a role where your leadership skills are utilized and your commitment to quality is shared by management, you will find it here.
Key Responsibilities
Operations Management
- Monitor daily laundry production levels and quality standards, ensuring all processed items meet establishment specifications for cleanliness, pressing, folding, and presentation.
- Coordinate activities with other work units and departments housekeeping, food and beverage, front office to ensure timely delivery of linens and guest laundry.
- Arrange for maintenance and repair of laundry equipment, reporting malfunctions and coordinating with technicians to minimize downtime.
- Prepare and submit progress reports, production records, and incident documentation to management.
- Be the primary point of contact for handling emergency situations within the laundry department, including equipment failures, staffing shortages, or guest urgent requests.
Administration
- Maintain accurate records of production volumes, staff hours, chemical usage, and equipment maintenance.
- Assist with inventory management of linens, uniforms, and consumables, communicating replenishment needs to management.
- Perform other duties consistent with the role as assigned.
Qualifications
Education:
- Other trades certificate or diploma in a related field (laundry, hospitality, housekeeping, or textile care), OR equivalent experience.
Experience:
- 1 year to less than 2 years of relevant experience in laundry operations, housekeeping supervision, or hospitality support services.
- Demonstrated experience supervising staff and coordinating departmental activities.
Technical Skills:
- Thorough knowledge of commercial laundry equipment operation, including washers, dryers, steam presses, and folding machines.
- Understanding of fabric care requirements, stain treatment, and finishing techniques.
- Familiarity with health and safety regulations, infection control protocols, and chemical handling procedures.
- Basic computer skills for reporting and inventory tracking.
Personal Attributes:
- Strong organizational skills and ability to manage multiple priorities in a fast-paced environment.
- Flexibility to adapt to changing demands and emergency situations.
- Reliability and punctuality; commitment to consistent attendance.
- Team player with excellent interpersonal and communication skills.
- Ability to work under pressure while maintaining quality and composure.
- Physical capability to stand for extended periods and perform combination of sitting, standing, and walking throughout shift.
- Successful completion of criminal record check.
Work Setting:
- On-site at hotel, motel, or resort location.
- No remote work option.
Benefits and Perk
Support for Newcomers and Refugees:
- Participation in government-community programs supporting newcomers and refugees.
- Assistance with immediate settlement needs (housing, transportation, storage, childcare, winter clothing).
- A competitive hourly wage, with a base pay range of $38,000 – $60,000 per year (pro-rated for part-time hours).
- Support for social and labour market integration, including access to community resources, language training, and skills training.
- Recruitment of newcomers and refugees displaced by conflict or natural disaster.
- Support for foreign credential recognition.
- Mentorship programs pairing newcomers-refugees with experienced employees.
- Diversity and cross-cultural training to create a welcoming work environment.
Support for Indigenous People:
- Participation in government/community programs supporting Indigenous people.
- Mentorship, coaching, and networking opportunities for Indigenous workers.
- Development and maintenance of relationships with Indigenous communities, businesses, and organizations.
- Cultural competency and awareness training for all employees.
- Facilitation of access to Elders for support and guidance to Indigenous workers.
Supports for Visible Minorities:
- Participation in government-community programs supporting members of visible minorities.
- Hiring policies that discourage discrimination, including anonymized hiring processes.
- Mentorship programs pairing members of visible minorities with experienced employees.
- Diversity and cross-cultural training to create a welcoming work environment.
How to Apply
If you hold a trades certificate or diploma in a related field (or equivalent experience) and have at least one year of laundry or housekeeping supervision experience, we encourage you to apply.
Please submit your resume through the application portal or contact details provided in the job posting.